Made my purchase 27 days before my event. First time I contacted the seller she said she'd ship it the next day (this was about a couple of days later). No response so I messaged her again several times and finally got a response a few days before the event. The item was shipped and never arrived even though tracking says it was delivered. Aside from that it "arrived" 2 days after the event. Asked seller for a refund and never got a response.

Absolutely horrible shop to work with! She does not respond for days and when I asked to see a copy of the custom order before she shipped out, she did not send me a proof and just mailed out before asking me if it looked okay. The product came bent and damaged and she never offered to try to resolve the problem. Instead, she said that she was ot able to file a claim with the post office so she could not do anything. I don't usually leave bad reviews but this seller has poor customer service skills and the several sign pieces she provided were bent. Will never purchase from this seller again.

Love them and great customer service. I will buy again

Super pretty but super flimsy & it came apart in the package :/

Did not receive in time for birthday. Shop owner very gracious, refund received very quickly.

It was beautiful on my daughters birthday cake, thanks so much!

It turned out perfect!! Seller was very fast with responding and got it done quickly and to me in time for my daughters birthday!! Will definitely used this shop for future events!!

This item is just beautiful. Mari was fantastic to work with. The post office lost the first order and Mari promptly sent another item and refunded my original payment. Great quality item and great customer service!

Seller reduced the size for me and shipped super fast. It was perfect for the cake.

Absolutely stunning!!! I would give it more than 5 stars if I could. Thank you very much for rushing this order. Great communication, easy transaction, gorgeous product!